Hello everyone,
This is a progress update for the current status of Ticket to Ride’s online modes.
Our team has implemented a number of measures with the aim of stabilising the online experience as much as possible while our third-party server provider works on the core issue impacting the service. Whilst these measures have delivered some improvements to the number of disconnections, the situation is still far from perfect, especially at peak times. We continue to work around the clock on a full resolution.
Until a permanent fix is available, we will keep the Star Loss Protection system active in order to shield players from losing Stars due to disconnection. While this may seem unnecessary for those of you who are not affected or for whom the problem is fixed, we want to keep this measure in place until the disconnection issue has been totally resolved.
Thank you for your continued patience and support. We will continue to provide updates on the matter.