Hey folks, we’d like to give a quick update into our current priorities with Star Trek Legends.
First and foremost, we’d like to thank everybody for their feedback and providing us further details to solve these issues more efficiently. We are still finalizing a build that should be forthcoming soon focused on the following issues:
- Daily Goals Not Resetting - We understand the frustration for players who have had their accounts not being able to claim rewards due to the Daily Goals not resetting for a sustained period of time.
- Claim Button Malfunction - The behavior of this is inherently tied to the above, and the issue should be resolved when we are able to deliver the fix to the Daily Goal Reset issue.
- Shuttle Recall Display Issue - Per feedback, players have reported not receiving rewards for shuttles and there is a few things happening here:
- A shuttle needs to be out at least 15 minutes before any reward can be claimed from it.
- The UI doesn’t present this information well.
- The behavior will remain the same, but we are working toward presenting the information a bit better
Survival 101+ Crashes - Games crashing and causing issues for Survival runs exceeding the level 100 mark are known and being worked on.
We’ve also had reports of PvP Access and Balance Issues. PvP Access was resolved without a new patch, so if you are having trouble accessing please report it so we can investigate. As for PvP Balance, there was some initial striation in competition that per our data should be resolving itself as players engage more with the feature. If you continue to consistently see uncompetitive match-ups please report them to us so we can cross-check again with what we’re seeing on the back end.
Lastly, there have been a number of players who have reported lost account access / progress. We have asked folks to reach out to [email protected] with the details if you have experienced this. We’re working on identifying whether something got disconnected and we can reconnect the account or whether if the details were somehow lost altogether. The fix for this is still being identified and will not be included in the next patch. We’d encourage players affected by this to reach out to our support team to collect account details and help to potentially aid in identifying the issue.
Thank you again for all your help and feedback to improve the game experience.
LLAP,
-The Star Trek Legends Team