Hey all,
Since our latest patch, some users have reported the following issue since updating to this week's game update for Wolfenstein II: “The video driver has run out of dedicated video memory. Your gameplay will be negatively affected.” We apologize for the inconvenience that this latest patch has caused.
This message is appearing when attempting to run the game at higher settings than the GPU can handle. We have put a potential hotfix candidate that fixes the messaging prompts into the Public Beta branch. This hotfix allows players to get past the message on load screens and continue playing the game. However, in order to get the message to stop appearing, you’ll need to lower the graphical settings to an appropriate level that the GPU can handle. You can view your VRAM by enabling “Show Performance Metrics” through the Advanced Video options.
If the heap usage exceeds the amount of VRAM available to the GPU, it won't result in an instant crash but hitching and stuttering in frame rate may be observed, and overtime that may cause crashes during gameplay.
How to fix:
- The minimum requirements for the game is for the GPU to have least a 4GB of VRAM.
- To restore default settings that are the most appropriate for the GPU, delete your configuration files located in 'C:\Users[User.Name]\Saved Games\Wolfenstein II The New Colossus\base'.
- Alternatively, changing the graphical preset to a lower value in the Video menu or reducing the 'Resolution' and 'Image Streaming Quality' settings in the Advanced Video options can help alleviate strain on the VRAM.
- How to Access Public Beta Branch:
- To access the Beta Branch, right click on Wolfenstein II: The New Colossus in your Steam Library and select 'Properties'. Navigate to the 'BETAS' tab, and select the Public Beta from the drop down list.