Approaching the purple screen bug - Please help!

Galactineers · published

Hello guys,

you know, one big to-do besides the release of level 5 is that stupid purple screen bug, which happens to some people, when lighting is enabled.
Unfortunately it did not happen on any of our test machines.

Now, we finally have an idea where and why the purple screen bug occurs and added a lot of debugging behaviour to that code passage, but we need your help!

Please, if you're affected by the 'purple screen bug', when lighting is enabled...

  • Start the game and enable lighting
  • Start a map or the tutorial, this is where the bug usually occured
  • After a few seconds, the game should crash (forced by us in this particular case)
  • In the game folder, you'll find a file "crashlog.txt". Verify, it has the current date.
  • Please send contents of that file to our support address [email protected], post it in the purple screen bug discussion thread, or as a comment to this news post.

    Thank you very much, your help is very much appreciated. We really want to get rid of that bug. Thank you!

Approaching the purple screen bug - Please help! · Galactineers patch notes · SteamPeaks