On Hold - Call Center Simulator · published
NEW — STEAM CLOUD SAVES
• Saves now sync to Steam Cloud automatically, and are still kept locally too. Your progress survives a reinstall and follows your account to any PC. A "Steam Cloud on" indicator shows on the New Game / Load Game screens.
NEW — PUSH BACK
• Some callers have it coming. Drop the customer-service voice and give them a piece of your mind, in three escalating tiers — from a dry jab to a full unprofessional meltdown. It bleeds off your own stress like nothing else... and torpedoes the call, invites a complaint, and — if a supervisor is within earshot — a written warning. Cathartic. Rarely wise.
GAMEPLAY — VERIFYING IDENTITY
• Verification is now one deliberate step. Gather your security factors on the line (account number, date of birth, last payment, or a security check), THEN open the caller's record in CustomerDeck and hit "Confirm Identity." Asking the questions no longer auto-verifies on its own — the CustomerDeck click is the final word. Impostors who fail a check still can't be confirmed; flag them as fraud.
DISPLAY & UI
• New UI Scale option (Settings → Video) with an Auto mode that enlarges the menus and HUD on big / high-resolution displays — no more squinting at 4K.
• Added 4K (3840×2160) and ultrawide (3440×1440) window sizes.
• Replaced every emoji icon in the game — the Night Shift button, HUD buttons, in-window action buttons and more — with hand-drawn pixel art, so nothing renders as a blank box on systems without an emoji font (some Linux/Proton setups).
FIXES
• Fixed a crash when opening the Video settings menu.
Thanks as always for the reports and feedback — keep them coming.