Multiplayer: 3 game modes — Shift Race (competitive), Co-Op(new) (team-averaged score, free call routing, no sabotage), and Free For All(new) (mix every rule yourself). Hosting now starts with a proper mode-select screen instead of a pile of checkboxes.
More manual, hands-on service — verify and update a mover's address before booking their technician visit; pick the correct equipment SKU for a customer's plan before shipping routers/SIMs/TV boxes; cold-call sales and new installs create real, persistent customers you can find again in CustomerDeck; upsells are a real plan-tier picker that actually changes the customer's bill; and a new call type for customers who just want to change or renew their own plan.
Independent language settings — Interface, Subtitles, and Voice Audio are now three separate settings, each with all supported languages. Subtitles are genuinely translated in-call for the first time. Voice acting is still English-only while the rest are recorded in ElevenLabs — those options are marked "Coming Soon" in the meantime.
Achievement icons — all 69 achievements, including the new co-op ones, now have icon art.