Hi everyone.
If you have played the new update, you might notice that there are quite a few problems. We sincerely apologise. We did not see them coming, as there were a bunch of super weird issues that didn't appear during our testing. We will not be able to resolve these issues in the short term, so we have made the difficult decision to delay the update by a week in hopes of getting things stable enough for everyone.
Since we updated the engine from 4 to 5, we are forced to load yesterday's backups as saves are not backwards compatible. We know this is incredibly frustrating, and we're truly sorry for the lost progress. The good thing is that you can still earn and open pet tackle boxes, and you'll be able to equip them in the update when it becomes available.
In the next few hours after this post, I will be reverting the update and closing servers to load the backups. Servers will come online one by one when maintenance is completed.
Thank you for your patience and understanding during this frustrating situation. We're deeply sorry for the inconvenience and the disruption to your gameplay. We'll work around the clock to make sure the next release is much smoother.