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It Works: Electronics Repair Simulator DemoEventsCustomer is always right!
Community

Customer is always right!

It Works: Electronics Repair Simulator Demo · published 14 Aug 2025, 11:58 UTC

All eventsPlayers around this dateRead on Steam

Hello there, future Electricians! 👋

Last week we talked about the packages and the contents of them but, we haven't touched upon the people that send them.

Well now is the time! 🔥

First Customers and Reputation

Well everyone has to start somewhere, you have no reputation, no real proof of your expertise yet.

So no rich investor will show up with a plethora of equipment to fix for thousands yet. 🤑
But you have your neighbourhood! 🏘️

Plenty of grannies with new equipment they don't understand, family men with phones damaged by kids. A bunch of customers right at your door... boring? Wait wait don't leave, give me a second to explain why it is much more exciting than it sounds. 💯

Every order, no matter how small, can start a big story. Improving your reputation isn't the only way to unlock more contracts. Satisfying your customers will make them come back and give you more of their equipment, more interactions, more ways to learn about them. And also access to other customers.

There is nothing better than word-of-mouth to mouth advertisement. 💬

You did a quick job in fixing a teenager's phone, his uncle gets interested if his specialized sound equipment can get fixed. And that is a proper source of income 😎 🔊

More than just an electrician

In modern times people's phones, laptops, and hard drives have become a reflection of their lives. 🖥️

Everything is stored on them, and you will often have access to it… 👀

During your career you will have to make many decisions, accept or refuse many difficult offers. Some of them will open access to further commissions and more chances to interact with the clients, some will block them. You will control how much you want to be in people's lives, and what type of electronics technician you want to be. 😈 😇

There are no wrong options, every decision has consequences that it will be for you to interpret.

Well that's it for now. See you next week!

It Works: Electronics Repair Simulator is still very early in development and we are excited to hear what thing you would want to see in the game! Feel free to share it on our official discord!

See you out there,
It Works: Electronics Repair Simulator Team

More from It Works: Electronics Repair Simulator Demo

Other announcements

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Community28 Aug 2026A Bit of Luck!Hello Technicians! 👋 The Demo is here, but it is not the end of Devlogs, now is time for some news of what more is coming to the game! 📰 Grab your tools, put on your magnifying glasses, it is time to inspect what works. The first location you experienced in the Playtest is not the only place you will work in. If you earn enough money, expand your business far enough, you can get a proper buil…In-game event14 Aug 2026Patch 1.0.2🔧 New Update! 🔧 We’ve just released another update for It Works: Electronics Repair Simulator, bringing more fixes based on your feedback! 🎮 Patch notes: · D-Pad Fixed – The D-pad testing issue has been fixed. · Gamepad Interaction Blocker Fixed – Fixed an issue that could prevent you from progressing after interacting with the gamepad. Thank you for all your reports and feedback! We’re work…In-game event13 Aug 2026Patch 1.0.1🔧New Update!🔧 We’ve just released a new update with a couple of fixes based on your feedback! 🎮 Patch notes: · Gamepad Testing – You can now exit the gamepad testing screen even if the controller wasn’t fully repaired before testing. This lets you return to the repair process and fix any remaining issues. · Screwdriver Controls – We’ve corrected the screw rotation! Turning the screwdriver cl…