Hello, Heirs. This is Epic Seven.
To celebrate the launch of Epic Seven on Steam, we have prepared an FAQ covering key information Heirs may want to know regarding Steam use. Please check below for the information you need when using Steam, including account linking and switching, login methods, and World availability.
1. I already have an existing account created with an email address or a Simple Login (SNS) account.
Can I use my existing account to play on Steam?
You can transfer your existing email account or Simple Login (SNS) account to a Simple Login (Steam) account
Account transfers can be completed at any time without a separate application period.
If you would like to transfer your account, please refer to [FAQs Regarding Account Linking] and follow the instructions provided.
Additionally, even after transferring your account, you can still log in to the STOVE PC client and the mobile version using the same account.
2. Will all progress, Heroes, items, purchase history, and other account data from my existing account carry over after the transfer?
When transferring your account, all game progress and game data will be retained, including unclaimed rewards, event items, and any ongoing Epic Pass progress.
3. I already started playing on Steam with a new account before transferring my existing account. Can I still play using my existing email account or Simple Login (SNS) account?
If you would like to play using your existing email account or Simple Login (SNS) account, please contact Customer Service and request deletion of the newly created Simple Login (Steam) account.
Once the newly created Simple Login (Steam) account has been deleted, you can transfer your existing email account or Simple Login (SNS) account to a Simple Login (Steam) account and continue playing with using that account.
We apologize for the inconvenience, but please submit an inquiry through in-game Customer Service.
4. Is Steam only available for playing in the new world?
When accessing Epic Seven through Steam, you will be able to play in both the new world and existing worlds.
The same content will generally be available in both the new and existing worlds.
However, certain features and content may operate differently in the new world or follow a separate schedule.
Example: World Arena Matchmaking: Available only in the new world, etc.
Further details regarding the new world will be provided in a future notice.
5. Are the Steam, STOVE PC, and mobile versions the same?
You can enjoy the same gameplay experience across Steam, STOVE PC, and mobile, with cross-play supported across all platforms.
The system requirements for the Steam version are also the same as those for the STOVE PC client, and there are no differences in prices between platforms.