Fixes have been carried out for crashes occurring on the below hardware. Please be sure to install the update dated August 26th 2024.
Hardware for which fixes have been confirmed:
• RX 7000-series hardware, including AMD Radeon RX 7800 XT and AMD Radeon RX 7900 XT
• ASUS ROG Ally RC71L-Z1E512
Affected titles:
◆ The below titles included in KINGDOM HEARTS -HD 1.5+2.5 ReMIX-
- KINGDOM HEARTS FINAL MIX
- KINGDOM HEARTS Re:Chain of Memories
- KINGDOM HEARTS II FINAL MIX
- KINGDOM HEARTS Birth by Sleep FINAL MIX
◆ The below titles included in KINGDOM HEARTS HD 2.8 Final Chapter Prologue
- KINGDOM HEARTS Dream Drop Distance HD
- KINGDOM HEARTS χ Back Cover
We apologise to any players who have been affected by this.
If you should find that crashes continue to occur even after installing the update, please contact the SQUARE ENIX support centre.
• KINGDOM HEARTS -HD 1.5+2.5 ReMIX-
https://support.na.square-enix.com/main.php?la=1&id=15941
• KINGDOM HEARTS HD 2.8 Final Chapter Prologue
https://support.na.square-enix.com/main.php?la=1&id=15501