Dear Director,
To optimize our services and ensure the long-term development of the game, we will be closing the download channel on Steam. However, rest assured, this will not affect your gameplay experience with the game you have already downloaded. Players who have installed the game will still be able to play normally, and the updates and other features will continue as usual.
Details of the Changes:
1. Closure of Steam Download Channel: Starting from February 18, 2025, (UTC-5), we will no longer offer game downloads through the Steam Store for new players.
2. Downloaded players will not be affected: If you have already purchased and downloaded the game, you will still be able to launch and play the game on the Steam platform as usual. All downloaded content will remain unchanged.
3. Game Updates and Support: We will continue to provide regular updates, patches, and technical support for all existing players to ensure your gaming experience is unaffected.
4. Game Payments: After closing the Steam download channel, we will also disable the Steam payment system for the game.
Why Are We Making This Decision?
Copyright and Partnership Adjustments: Due to changes in certain copyright and partnership strategies, we need to adjust our distribution channels accordingly.
Impact on You:
For players who have already purchased and downloaded the game, your gameplay experience will remain unaffected. You will still be able to play the game, and continue receiving updates and technical support as usual.
New players will no longer be able to download the game via Steam but can instead visit our official website to download the game.
We understand that this decision may inconvenience some players, but we are committed to ensuring you continue to have a smooth gaming experience. Our team will continue to be dedicated to delivering high-quality game content and services to all players. Thank you for your ongoing support and understanding.
If you have any questions or need assistance, please feel free to contact our customer service team. We are here to help you.
Thank you again for your love and support for our game! We look forward to growing with you in the future.
ASH ECHOES GLOBAL TEAM