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Handling Result of the Abnormal Issue with Games Already in Library

ZM Desktop Elf · published 10 months ago

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Hello everyone,

Some players whose games are already in the library encountered the abnormal issue of being prompted to repurchase the games. The issue has now been fully resolved.

We would like to thank you for your patience, support, and active feedback.

—— ZM Desktop Elf Project Team

Other announcements

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In-game event13 Nov 2025Maintenance Notice – November 13, 2025\ · Added Gallery feature · Access: Right-click character menu – Game – Gallery \ · Addressed several other issues.Community7 Nov 2025Explanation of Abnormal SituationsHello everyone At present, we have received feedback that some players who have already entered the database need to purchase, which is an abnormal situation. We will not suddenly charge, and we are currently urgently contacting the official Steam team to handle the issue. We will fix the relevant abnormalities as soon as possible. The follow-up progress will be synchronized as soon as possible…Community7 Nov 2025Explanation on Some Players Unable to Launch the GameHello everyone At present, we have received feedback that some players who have already entered the database have encountered abnormal situations where they need to purchase. We are urgently investigating the cause of the problem and have contacted Steam official for collaborative processing. We will fix the relevant abnormalities as soon as possible. The follow-up progress will be synchronized…