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Halloween DLC Sales Suspension and Event Update Notice

SpectralScream - Exorcist pack · published 22 months ago

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Hello, this is the Spectral Scream development team.
We have received many concerns from our users regarding the Halloween DLC released today.
We would like to provide you with an update on the situation.

Initially, we planned to release both the Halloween event and DLC simultaneously on Friday, October 25th.
Our design intention was to allow players with sufficient time to earn items through gameplay, while offering the DLC as an alternative option for those with limited time.
However, due to our lack of experience with Steam releases, we failed to properly estimate the DLC review period.
As a result, while the Halloween event began on Friday, October 25th, the Halloween DLC launched on Wednesday, October 30th.

After careful consideration of user feedback, we have made the following decisions:

DLC Sales Suspension and Refund
- We are immediately discontinuing sales of the Halloween event DLC
- All users who have purchased the DLC will receive a full refund (to be processed automatically through Steam)

Halloween Event Improvements
- Event rewards will now be obtainable exclusively through gameplay, as originally intended
- We will increase the Halloween coin acquisition rate to ensure rewards can be collected within reasonable playtime
- Detailed information about event improvements will be announced in a separate notice

Moving forward, we will prioritize our users' valuable time and effort in planning and operating events.
We sincerely apologize for compromising the gameplay experience and game integrity.

Thank you for your warm support and constructive feedback.
We will strive to improve and deliver a better gaming experience.

Sincerely,
Spectral Scream Dev Team

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