Build 26506646

First, we're sorry

Some of you claimed your first Dream, waited, and never got to meet your Kipple. Others watched the dream cloud try again and again. That is not the welcome we wanted to give you, and we're truly sorry.

What went wrong

Every Kipple is painted on your own PC, by AI models that ship with the game. Before a painting becomes your Kipple, the game checks it carefully (one creature, the right animal, clean edges, two eyes that can blink), and throws away any attempt that doesn't pass. On the machines we tested on, this takes a few minutes. On some of your PCs it takes much longer, up to half an hour per attempt, and on a few it keeps failing. Our testing simply didn't cover enough different PCs, and that's on us.

Until now, the game could only tell us that a painting failed, never why.

What this update changes

• The game now tells us why a painting failed. When an attempt is thrown away, Kipple sends our server a short report: the reasons the checks gave, how long it took, your graphics card model and driver version, and the game version. It never sends your files, your folders, your chats or anything you typed, and file paths are removed before anything leaves your PC. If you said no to sharing data with us, nothing is sent.
• No more giving up. A Dream that keeps failing used to stop trying after a few attempts. Now it keeps going, each time with a new creature of the same rarity, until one holds its shape.

Your Kipple is still yours

If you claimed a Dream and never saw your Kipple, it is not lost. It is still reserved for your account, at the rarity you dreamed. Open Kipple and leave it running for a while; the dream picks up where it left off.

If you'd like us to help you claim it

If your Kipple still hasn't arrived, or you'd rather not wait, please send us your game log and we'll look at what happened on your PC:

• Press Win + R, paste %APPDATA%\Godot\app_userdata\Kipple\logs and press Enter.
• Attach godot.log (and, if you can, the two newest other files in that folder) to an email to [email protected].
• Tell us your Steam profile name, so we can find your Dream.

The log is a plain text file about what the game did. It can include your Windows user name inside folder paths; feel free to open it in Notepad and remove that before sending. We only use logs to fix the game and help you, and we delete them when we're done.

Thank you

Every one of you who tried Kipple in its first week helped us find this. If something feels broken, slow or confusing, write to [email protected] or post in the Steam discussions. We read every message.

Thank you for your patience, and for dreaming with us.