Hello. This is Godius:EternalWar.
First and foremost, we sincerely apologize for the significant inconvenience caused by the sudden unexpected error today.
Following the server reboot at approximately 14:40 (KST/JST) / 05:40 (UTC), a 'rollback' phenomenon occurred. We have confirmed that this caused issues for some users, including the loss of EXP and items, as well as the abnormal duplication of items.
Our relevant departments are urgently investigating the exact cause and the scope of the impact. We are also actively discussing internal measures for data restoration and compensation for the affected users. We will provide a detailed update through an additional notice as soon as our investigation and discussions are complete.
Please be assured that current gameplay and data saving are functioning normally, so you can continue playing safely.
We deeply apologize once again for the issues affecting your valuable data, and we will do our utmost to resolve this and implement recovery measures as quickly as possible.
Thank you for your patience and understanding.