PC players, we hear you. Since launch, our team has been closely monitoring your feedback and crash reports. We are fully committed to making your PC experience as smooth as possible, and we want to share a direct update on what we are doing right now to address your concerns.
Upcoming Stability Patch
We are finalizing a new stability patch scheduled to release next week to address performance issues and crashes on PC. While the complete patch notes will be published when the update goes live, here is a preview of the key areas we’re addressing:
- Creation Center & Customization: Stability issues and freezes during player creation, avatar gear customization, and menu navigation.
- Loading & Navigation: Freezes occurring on loading screens and menu transitions.
- Online Play & Connectivity: Online match desync issues and crashes occurring during guest player disconnections.
Recommended Immediate Action: Update Your Graphics Drivers
Our crash telemetry indicates that a significant portion of active desktop crashes are related to outdated graphics drivers interacting with high-load sequences.
While we finalize the upcoming patch, updating your display drivers is the most immediate and effective step you can take today to help prevent crashes.
- NVIDIA Users: Update via NVIDIA GeForce Experience or download directly from NVIDIA's official driver page. https://www.nvidia.com/en-us/drivers/
- AMD Users: Update via AMD Software: Adrenalin Edition or download directly from AMD's official driver page. https://www.amd.com/en/support/download/drivers.html
Support & Feedback
If you continue to experience issues after updating your drivers, please submit a report through EA Help or our official support forums so our technical team can review your system diagnostic details.
Thank you for your patience and ongoing feedback as we work to deliver the best possible experience for EA SPORTS™ Madden NFL 27 on PC!