Update 1.0.3: Executives have started escalating tickets

Executives have started escalating tickets

Thanks to everyone playing the demo and sending feedback. Update 1.0.3 is out, and it changes the game from day 2 onwards.

Escalated tickets

Once the company starts growing, some tickets arrive [ESCALATED] by an executive. Your automation isn't allowed anywhere near them: no auto-responders, no chatbots, no scripts. Only you.

• They pay 2.5x and earn you extra reputation.

• Miss one and it costs you double.

• Automation still earns the money, but reputation now mostly reflects your own work. Nobody thanks a robot.

Your job no longer disappears once you've automated it. There's always something on your desk that needs a human.

A better first day

• Your first career opens on six hand-picked tickets. You'll know them when you see them.

• Stapley now tells you when your shift ends, and you get a reminder at 4:00 PM.

• The End of Day summary shows what's coming tomorrow.

• Stay until the end of your first day. Someone has been watching you work.

A new demo ending

• See how your week went: what you closed yourself, and what automation did.

• A look at what's still ahead in the full game.

• Play Again starts a new run straight away, so you can try a different difficulty.

Tell us what you think

Are escalations too hectic, or too relaxed? When did it start feeling good, and when did it get boring? Wishlist SYSADMIN Hell to keep your job: your demo career carries over into the full game on Day 6. The full game launches on 3 December.