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Customer DisserviceNews1 Year of Customer Disservice and Announcing IMPETUS
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1 Year of Customer Disservice and Announcing IMPETUS

Customer Disservice · published 8 Nov 2025, 18:01 UTC

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Today marks the one year anniversary of the release of Customer Disservice! I would like to offer a huge thank you to each and every one of you who decided to give the game a shot! There are not currently any plans for future content updates, but I will continue providing fixes and support when any bugs or problems are reported.

That being said, the IHA may not be done with us yet…

Announcing Sudden Frog Studios’ next game: IMPETUS

Set in the same universe as Customer Disservice, IMPETUS is a first person movement metroidvania with a focus on melee combat. Explore the halls of a doomed ship. Uncover secrets, fight for survival, and use momentum to your advantage. 

IMPETUS is still in the very early stages of development, but I will be documenting my progress over on the official Sudden Frog Studios YouTube channel!

Below is a demonstration of the game’s core mechanic:

That’s right! Damage dealt increases with speed, and there will be no limits. This means with the right amount of skill and planning, you can build up enough momentum to deal an enormous amount of damage in a single hit! This is the core design philosophy behind IMPETUS. No artificial limits and plenty of tools to support player creativity.

That’s all I have to show for today. There is plenty more on the way, so make sure to stop by the YouTube channel once in a while to see the progress!

More from Customer Disservice

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Game update1 Aug 2026Update v1.5: Permadeath and DebtThis update includes a brand new way to play, an overhaul to the debt system, and many improvements to the gameplay experience. I want to thank everyone who has clocked in and explored the world of Customer Disservice! Every bit of feedback and support has been enormously helpful, so this content update is dedicated to all of you. If you have any thoughts about it, please let me know! Now onto…Game update11 Mar 2025v1.4 The Color Vision Deficiency Update!This update features small improvements, fixes, and most importantly, color vision deficiency modes! No gameplay information is exclusively communicated by color, but there are cases where it helps with clarity. These cases will now have more CVD friendly color palettes if one of the CVD modes is selected in the settings menu. If you believe I missed any areas or if the color choices are insuff…Game update1 Jan 2025Update v1.3 Out Now!We're starting out the new year with another round of fixes and polish! This will be the last update for a while as I will now be shifting my focus to color blindness settings, which are turning out to be very challenging to implement. · Popup ads will no longer close the category selection window. · Added a fail-safe in case bills get pushed off the screen somehow. · All late fees will now be…