Hello, Bipeds
We’d like to address the current problems with online coop in China and suggest some things that might help to fix or alleviate the issue until we can resolve it. But first of all, we are extremely sorry about the whole situation: we did not expect such a high player count during the sale, and our servers got completely overloaded.
At this moment, we are doing our best to increase the server capacity in China, but our service provider is not replying to our messages or calls, so we can’t give an exact date when we will finally be able to increase it.
Right now, we can offer a few solutions to try to alleviate the issue:
- You can try using the P2P version of the game (right-click the game on Steam, select “beta”, and in there select the “Better Ping” branch of the game and download the update).
- Switch your game’s language to English in the game settings and switch your region to “Other”, then go to the online coop menu and select a server in Korea, Japan or SEA. After doing this, you can change your game’s language back.
- Try playing through Steam Remote Play. First, launch a local coop game (not online - important), create a room, and invite your friend through the Steam Remote Play. You can find an official guide here.
Again, we are sorry about the ongoing issues, and we are hoping to resolve them as soon as possible. This issue will never happen in Biped 2, as we have changed how online coop works and re-did it from scratch as a P2P connection. It should always be stable, no matter the number of players, as it depends on your internet connection only. No more servers and no more issues with the connection - that is what we are working on.
Also, we have fixed the latest Unity security issue, and you are fully safe.
If you have any questions, please ask us in the comments - we will do our best to help you.
Thank you for supporting Biped, and have fun playing.