Hi everyone!
We’ve made a couple of updates to how support is showcased and error logging in-game. This is all aimed to help us respond to you faster and more reliably.
Changelog:
CHANGE: Forum Error Log channel removed.
We’ve removed the error log channel from the forum. While it was useful, reports there could sometimes be missed or take longer to reach the right team. This is to encourage outreach to support ensuring issues are seen and logged correctly.
NEW: Improved access to Help Centre & Support.
To combat the above, we added a button link to our support system directly.
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We know many of you are also waiting on bug fixes and QoL improvements - and we hear you. We hope these changes are part of improving how we handle those reports behind the scenes so we can act on them better.
Furthermore, we hope to do some community outreach soon to allow you to help us create a better forum experience and create more community categories.
Thanks for your continued feedback and support ❤️