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Mall RivalsNewsAbout the Save File Reset
Community

About the Save File Reset

Mall Rivals · published 4 Apr 2026, 20:41 UTC

All newsPlayers around this dateRead on Steam

Hey everyone,

We know losing your save files sucks and we completely understand the frustration. This is on us.

But here's the honest truth: the old save system had deep issues that would have caused much bigger problems down the line. On top of that, we're building the foundation for modding support, and the old system simply wasn't compatible with where we're heading. If we had waited to fix this later, the damage would have been worse. We made the tough call to do it now so you never have to deal with this again going forward.

This is exactly why the game is in early access, to catch these things early and fix them before they become permanent problems.

Since launch two weeks ago we've pushed a ton of updates, added new content, and fixed hundreds of bugs. We plan to keep that pace going, moving fast on fixes and adding new content as quickly as we can.

Thank you for not giving up on us during this process. Your Discord messages, in-game tickets, and feedback are genuinely shaping this game. The florist store, the baseball bat, store selling, these all came from you.

Bigger content updates are coming, and this reset was laying the groundwork for those. We needed a solid foundation before building on top of it.

We're sorry for the lost progress and the time you put in. We know it's not just a save file, it's your effort. We don't take that lightly.

More from Mall Rivals

Other announcements

All news
Game update8 Sep 2026Sep 8 - Store, Save and Stability FixesFixes · Stores Selling a store, or losing it for unpaid rent, no longer breaks the game when another player is inside it. That player is now moved out to the entrance, drops what they carry, and any open menu closes. · Stores Resetting another player's stores from the tablet now clears all of them. Before, it could stop partway and leave some stores half emptied. · Pets Knocking out a pet no lo…Game update7 Sep 2026Sep 7, 2026 - Small Patch NotesToday's patch is a multiplayer clean-up pass. Most of it hits the moments where you join someone else's mall and things quietly stopped working for you and not for the host. Fixes · Invisible employees - This one is still hurting some players so we are sorry about that, it's really a rare case and rejoining solves the problem but we've applied some other precautiions. · Dead controls on screens…Game update6 Sep 2026Sep 6, 2026\ When hosting a game fails, you now get a clear message instead of a spinner that never stops. \ Players who joined the host's game no longer get a stuck hotbar after a vendor puts an item straight into their hands. Mall Rivals Team