We are working on an initial Patch to address the following issues that will be available shortly:
Connectivity and server status issues
In addition, here is a workaround for the misleading ‘Your connection to the host has been lost” error message from Single player games:
Also, for convenience - Here are the steps to accessing your pre-order content
1. Main Menu > Help & Options / Codes
2. Type code, Click submit.
3. Press ESC to back up to Main Menu
4. Choose Play > Single Player
5. Choose GAME MODE > Tango Hunt > MAP > Killhouse
If you preordered the game, a .txt file containing your Killhouse Unlock code is located in your steam directory.
64 bit systems - C:\Program Files (x86)\Steam\steamapps\common\Takedown Red Sabre\Pre-Order Killhouse Unlock Code.txt
32 Bit systems - C:\Program Files\Steam\steamapps\common\Takedown Red Sabre\Pre-Order Killhouse Unlock Code.txt
While we continue to resolve the outstanding issues please refer to the following links for more details as potential work-arounds:
FAQ: http://steamcommunity.com/app/236510/discussions/0/846965056763618730/
Work-Arounds: http://www.serellan.com/forums/index.php?/topic/3107-compiled-list-of-workarounds/
This is our first step addressing the issues that some players are finding with the game. We locked down these issues because they were the most efficient ones we could implement to help get folks up and running. More on the way! We're currently "Triaging" issues as they come in.
The community/gamers who've been taking the time to narrow down these issues have been super helpful and are much appreciated. Please stay tuned for more updates.